What is an observed action?
Agent actions
Observed action
An evidence class in Agent Action Control (observed_action). The action was recorded with its decision and outcome.
Potential and confirmed amounts are never added together, and only confirmed is shown in green.
Used in Agent Action Control · Action Control concepts
Related terms.
Protected action
A business action an AI agent proposes (a refund, a customer credit, a discount, a subscription change or an order cancel) that runs through Audon.
Decision
What Audon decided about a proposed action.
Outcome
What actually happened at the provider.
Idempotency key
A key of 8–200 characters sent with every execute call, one per intent and reused on every retry of that intent.
Unknown outcome
The state of an action when the provider’s answer doesn’t say what happened (a timeout after sending, a 409 or a 5xx).
Monitoring mode
The mode an organization starts in.
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